Terms
Last updated November 4, 2026
These terms govern your use of Storienna. By using the service you agree to them. The short version: bring us what's yours, we make your book, the book is for your family.
Who we are
Storienna is run by its founders, Çağrı Aslan and Barış Özistek, individuals resident in Türkiye ("we", "us"). Polar Software, Inc. is merchant of record for every purchase: Polar sells you the plan, charges your payment method, sends your receipt and handles sales tax or VAT. Questions about the service go to hello@storienna.com.
Who can use Storienna
You must be 18 or older to create an account or buy a plan. Storienna is for parents, guardians and other adults who make books for a child. Children do not use accounts.
What Storienna is
Storienna turns what you bring — an idea, a memory, a drawing, a photo — into a personalized digital picture book for one child. We draft with modern AI tools, and every book arrives in your library for you to read first. Storienna makes digital books only; we do not sell physical books.
What you bring
You keep ownership of everything you upload. You give us permission to use it for one purpose: writing and illustrating your book. Only upload what is yours to share — your own photos, your family's drawings, stories you have the right to tell.
Your books
The finished book is made for your family. It is yours to read, keep, download as a PDF and share with family and friends for personal use. It stays in your library so you can come back to it.
Reading your book
Read the digital book before sharing it with your child. A new story or full creative rewrite uses a new book right. A terminal technical generation failure restores the original right; if its expiry passed during generation, a replacement right is available for seven days. Contact us about issues with a delivered book.
Digital plans and book rights
Where available, Starter includes one complete book once, without a payment card. Family includes three new books per month for the whole account. Monthly and annual prices and the total charge are shown on the plans page and confirmed before payment. An annual subscription supplies three rights each month, not thirty-six rights immediately. We do not sell extra books outside these plans.
An unused Family right stays one extra month, then expires, so you can hold up to six Family rights at once. Remaining rights keep their displayed expiry when renewal is canceled.
Finished books and PDF access remain after subscription cancellation. Rereading does not use rights. Deleting a completed book does not restore its used right. Deleting your account is different: it cancels billing and removes your library. If payment management is temporarily unavailable, account deletion waits rather than leaving an ongoing subscription behind. A limited free pilot, if offered to your account, is shown separately and is not a promise of perpetual monthly free books.
Renewal and cancellation
Family renews automatically, monthly or yearly, until you cancel. You can cancel anytime: open your account and choose "Manage payment and renewal", then cancel renewal there. Cancellation takes effect at the end of the paid term; annual monthly allocations continue through that term.
Refunds
If Storienna is not right for you, email hello@storienna.com within 14 days of your first Family payment and we will refund that payment in full. No conditions apply, whether or not you have made books. A refund removes the unused and future book rights from that payment; books you already finished stay in your library. This promise is in addition to your statutory consumer rights, which these terms never limit.
Fair use of the service
Don't use Storienna to create content that is unlawful, harmful to children, or that infringes someone else's rights. We may decline to produce a book that violates this.
Liability
Storienna is provided as described, without warranties beyond those required by law. To the extent the law allows, our liability for any claim is limited to the amount you paid us for the book concerned.
Changes
If these terms change in a way that matters, we will say so here and update the date above.
Contact
Questions about these terms: hello@storienna.com